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Author Topic: Kirby Footy Email Setup  (Read 27021 times)
AndyP
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« Reply #30 on: June 23, 2009, 11:51:16 AM »

Hi Ian

Do you know if Gmail have changed their email setup?  I can't get any emails out, and the DOS window disappears before I can read the error message.

Thanks
Andy
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Ian Cook
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« Reply #31 on: June 23, 2009, 12:13:44 PM »

Hi Andy

Yes, I think they may have changed something.
Someone else has reported a similar problem.

At this stage there is not much I can do.
Is is possible for you to use a different method for sending the emails?

Kind regards
Ian Cook
www.kirbyfooty.com
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AndyP
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« Reply #32 on: June 23, 2009, 12:18:42 PM »

I've just manually attached the files for now.  Unfortunately I don't use Outlook, in fact, I have a Mac and have this set up in a Window environment.
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AndyP
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« Reply #33 on: July 01, 2009, 07:52:30 PM »

Fingers crossed that this one can be sorted out.

At this stage, I try to send a test email, which doesn't work as it won't connect to the gmail server.  But this generates the ladder pdfs, and Tipper HTML files, which I then email as attachments to each tipper via the gmail web interface.
I don't know if I could try using the Outlook option (I don't have it set up for Gmail) to save doing this for the rest of the season?
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Ian Cook
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« Reply #34 on: July 02, 2009, 01:36:51 AM »

I just tried using the 2009 internal method BUT with gmail as the server.
It works!

In the Email Security settings..
- set the Security Settings to  Basic
- tick the SSL checkbox
- enter your account name (eg ian@gmail.com)
- enter your gmail password

In the Email Server Info..
- set the email server to smtp.gmail.com
- set the email port to 465

I have attached a screen dump of the email settings.

Ian Smiley


* 1.jpg (101.13 KB, 831x602 - viewed 492 times.)
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AndyP
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« Reply #35 on: July 02, 2009, 01:53:17 AM »

Hmmm, I did actually try that and it didn't work for me.  I'll give it another go and get back to you on the details of the error, but from memory it still stated that it couldn't connect to the server.
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AndyP
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« Reply #36 on: July 02, 2009, 10:11:36 AM »

Error message using the Test Email function:
"The transport failed to connect to the server"

I did a tricky instantaneous screen capture (it took me a few goes) of the DOS box error when I use the Gmail method, like I previously did.
"Sending email to xxxxxxxx@gmail.com
Connecting to Gmail server. Account name xxxxxxxxx@gmail.com
HTTP Error 302: The HTTP server returned a redirect error that would lead to an infinite loop.
The last 30x error message was:
Moved Temporarily
Login successful
Sending now to xxxxxxxxx@gmail.com"

Then the DOS box closes down without anything being sent.
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Ian Cook
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« Reply #37 on: July 02, 2009, 01:05:05 PM »

Are you sure you have selected the 2009 email method?
My guess is you haven't because the 2009 email method does not use a dos box.

Can you please can another look at it.
Perhaps even upload a screen shot of your email settings (minus the password of course).


Ian Smiley
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AndyP
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« Reply #38 on: July 02, 2009, 01:28:11 PM »

The first error message I listed is from the 2009 method.? That's just a dialog box.?
I have tried both 2008 and 2009, and neither worked.? Sad

The DOS box error message I listed was for the 'Gmail" method only, which also failed.? This was the email method I was using previously.

« Last Edit: July 02, 2009, 01:32:31 PM by AndyP » Logged

Ian Cook
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« Reply #39 on: July 02, 2009, 03:02:29 PM »

Hello again,

I noticed the email port number you entered was 458.
It should be 465.

Ian Smiley
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AndyP
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« Reply #40 on: July 02, 2009, 11:39:09 PM »

Sorry, I'm not a dummy, honest.? But I think I just stuffed up changing it back to give you a screenshot.
I'm pretty sure I was using 465 when it wasn't working, then changed it to 587, as per the google help page to see if that would work.

Looks like I'll have to confirm it this evening and reply back.

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AndyP
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« Reply #41 on: July 03, 2009, 10:27:19 AM »

I've confirmed that it doesn't work regardless of the Email Port number.  You mentioned that someone else was having trouble with Gmail.  Is there problem the same?
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AndyP
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« Reply #42 on: July 03, 2009, 10:50:19 AM »

I've got it sorted now.

The Gmail method definitely doesn't work, but the 2009 internal method does.  The problem was that the firewall was blocking the internal method (and not telling me), but I assumed all methods were failing since the first method stopped working and it was a common problem  As a result, I didn't think to check the firewall.

Ironically I wasn't using the internal method in the first place, because "it didn't work" when I first tried it (the firewall log shows that it blocked it in March too), and the Gmail method did. 

Sorry for the trouble.
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Ian Cook
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« Reply #43 on: July 03, 2009, 12:26:46 PM »

Glad you got it sorted ok.

Given the 2009 email method works ok I think next year I will be removing the old gmail method.

Ian Smiley
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AndyP
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« Reply #44 on: July 03, 2009, 12:59:20 PM »

Fair call.  The internal method seems much cleaner.
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